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Client Manager

About the Role

MARTINS studio

MARTINS studio is an architectural and interior design studio founded in 2009. Even in challenging times, we continue to grow, working on dozens of exciting projects in Ukraine and abroad, exploring new markets, and preparing to open international offices.

We are looking for someone who will become a key link between the studio, its clients, and partners. You will help attract new projects, build long-term relationships, and support clients and partners throughout every stage of cooperation.

Your Key Responsibilities

  • Work with our existing database of warm leads and attract new clients (no cold calling).

  • Maintain the CRM system and manage the sales pipeline.

  • Lead negotiations and guide clients from the first contact through to contract signing.

  • Coordinate and support selected clients throughout the design process, including:

    • Regular calls and meetings.

    • Explaining project stages and processes.

    • Coordinating key decisions together with our team of architects and designers.

  • Prepare commercial proposals, presentations, and contracts.

  • Communicate with leads coming from Instagram, Facebook, and LinkedIn.

  • Use LinkedIn Sales Navigator, participate in relevant professional groups, and develop international business connections.

  • Represent the studio at industry competitions, exhibitions, and conferences.

What We Expect from You

  • Fluent Ukrainian and English proficiency at B2 level or above.

  • Experience in sales and negotiations (B2B experience is a strong advantage).

  • Experience in client relationship management and handling long sales cycles.

  • Experience working with a CRM system.

  • Knowledge of the architecture, design, or real estate development industries is a major plus.

KPIs and Performance Metrics

We clearly measure results based on the following indicators:

  • Number of successful negotiations.

  • Deals closed and contracts signed.

  • Quality of client support throughout the design process.

  • Growth of international connections and new business opportunities for the studio.

What We Offer

  • The opportunity to join a young, creative, and friendly team.

  • The chance to work with international projects and clients.

  • Participation in exhibitions, competitions, and conferences.

  • Room for initiative: your ideas could become a new direction for the studio.

  • Competitive compensation with performance-based bonuses.

✨ If you know how to connect with people, negotiate effectively, and help clients feel confident throughout the process — and you dream of working on international projects — join MARTINS studio!

Required Skills

Sales, Teamwork, Communication, Critical thinking

Job Details

Company

Martins Studio

Location

Kyiv, Ukraine

Seniority

Middle

Salary

1,000 USD (gross, monthly)

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