General QA Engineer

Role Title: General QA Engineer

Summary
We are looking for a General QA Engineer to help ensure our products are reliable, user-friendly, and ready for release. In this role, you will test web and/or mobile applications, identify issues early, and work closely with engineering and product teams to improve quality across the development lifecycle.

Key Responsibilities
• Design, execute, and maintain test cases and test plans for new features and regression coverage
• Perform functional, exploratory, smoke, and regression testing across supported platforms and browsers/devices
• Identify, reproduce, and clearly document defects with steps to reproduce, evidence, and impact assessment
• Collaborate with developers, product managers, and designers to clarify requirements and acceptance criteria
• Validate bug fixes and improvements, ensuring issues are fully resolved without regressions
• Support release readiness by coordinating test cycles, reporting quality status, and highlighting risks
• Maintain clear QA documentation, test results, and quality metrics to support continuous improvement
• Contribute to improving QA processes, including test data management, environments, and test strategy
• Participate in agile ceremonies (planning, refinement, stand-ups, retrospectives) and provide quality input

Must-Have Requirements
• Experience in software QA testing for web and/or mobile applications
• Strong understanding of QA fundamentals (test planning, test case design, defect lifecycle, risk-based testing)
• Ability to write clear, detailed bug reports and communicate effectively with technical and non-technical stakeholders
• Familiarity with agile development practices and collaborating in cross-functional teams
• Comfortable working with test environments, test data, and basic troubleshooting to isolate issues
• Working knowledge of tools commonly used in QA (e.g., Jira or similar issue tracking systems)

Nice-to-Have Qualifications
• Experience with API testing using tools such as Postman or similar
• Basic SQL skills for validating data and investigating issues
• Exposure to test automation concepts and tools (e.g., Selenium, Cypress, Playwright, Appium) even if not hands-on
• Experience testing on multiple browsers, devices, and operating systems
• Familiarity with CI/CD pipelines and how testing fits into release workflows

What Success Looks Like
• You consistently catch issues before release and help reduce escaped defects
• Test coverage improves over time, and QA documentation remains clear and up to date
• You communicate quality risks early, enabling better product decisions and smoother releases

Equal Opportunity
We welcome applicants from all backgrounds and are committed to building an inclusive workplace. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply.

• Inclusive, collaborative team environment

• Opportunities for learning and professional growth

• Tools and support to do your best work

• Flexible working arrangements may be available depending on team needs